Wednesday, December 25, 2019

The Actors Of Micro Environment - 1680 Words

Q1. Actors of Micro Environment Company Name: Shangri- La Hotel Competitors: †¢ JW Marriott (http://www.marriott.com/default.mi) †¢ Mandarin Oriental (http://www.mandarinoriental.com/kualalumpur/) †¢ New World Development (http://www.nwd.com.hk/) †¢ Hilton (http://www3.hilton.com) Suppliers: †¢ Catercomm (Hair dryer waste bin) †¢ Tenaga Nasional Berhad (Electricity) †¢ Syabas (Water) †¢ TM (Hotel Wi-Fi) †¢ Panasonic (Televisions) †¢ Loccitane (Shampoo, body wash, and soap) †¢ Dynamic Furniture industry (Necessary hotel furniture) Intermediaries: †¢ Trip Advisors (Reseller) †¢ Agoda (Reseller) †¢ Red Money (Financial intermediaries) †¢ Bank Negara Malaysia (Financial intermediaries) Customers: †¢ Businessman (Consumer market) †¢ Celebrities Athletes (International market) †¢ Tourist Families (Consumer market) †¢ Corporates (events/ meetings) Public: †¢ HSBC (Financial public) †¢ GSM Hotel Programs(Media public) †¢ Department of Islamic Development Malaysia (Government public) †¢ Federation of Malaysian Consumer Associations ( Citizen-action public) Q2. Macro Environment Macro Environment Hotel Industry Natural Change Natural disasters like tornado, flood, drought and landslides have caused doomsday for local citizens. The extreme weather first started in Selangor with a long drought which began in 2012 and got worse as it reached 2014. Then there was a big flood and mud slides with persistent rain which happened in Sabah in October 2014. Lastly in October 2014 series mini twistersShow MoreRelatedThe Actors Of Micro Environment1527 Words   |  7 PagesQ1. Actors of Micro Environment Company Name: The company that will be discussed is PepsiCo soft drinks. (www.pepsico.com) Competitors: †¢ Coca-cola (www.coca-cola.com) †¢ Sprite (www.sprite.com) †¢ Fanta (www.fanta.com) †¢ 7up (www.7up.com) †¢ Mountain Dew (www.mountaindew.com) Suppliers: †¢ OXL Resources SDN BHD (Pepsi bottle) †¢ MSM Malaysia Holdings Berhad (Sugar) †¢ San Soong Seng Food Industries SDN BHD (caramel color) †¢ Alex Manufacturer SDN BHD (pepsi can) Intermediaries: †¢ Physical distributionRead MoreThe Actors Of Micro Environment1550 Words   |  7 PagesQ1. Actors of Micro Environment Company Name: Coca-Cola Company Product Name: Coca-Cola Competitors †¢ PepsiCo (pepsimalaysia.com.my) †¢ FN (fnnfoods.com) †¢ Kickapoo (drinkkickapoo.com) Suppliers †¢ Kian Joo Group (Can and Labeling supplier) †¢ SHS Plastics Industries Sdn Bhd (Bottle supplier) †¢ Central Sugars Refinery Sdn Bhd (Sugar supplier) †¢ Tenaga Nasional Sdn Bhd (Electricty Supplier) †¢ Indah Water Konsortium (Water supplier) Intermediaries †¢ Wholesalers and retailers: AEON, Cold StorageRead MoreThe Actors Of Micro Environment1657 Words   |  7 PagesQ1. Actors of Micro Environment Company Name: AirAsia Berhad Competitors: †¢ Malaysian Airlines (http://www.malaysiaairlines.com/my/en.html) †¢ Thai Airways (http://www.thaiairways.com) †¢ Singapore Airlines (http://www.singaporeair.com) †¢ Malindo Air (http://www.malindoair.com) †¢ Jetstar Airways (http://www.jetstar.com/au/en/home) †¢ Cathay Pacific (http://www.cathaypacific.com/cx/ms_MY.html) †¢ Emirates (http://www.emirates.com) †¢ Japan Airlines (https://www.jal.com) Suppliers: †¢ Brahim’s Food (Food)Read MoreThe Actors Of Micro Environment1585 Words   |  7 PagesQ1. Actors of Micro Environment Company Name: AirAsia Berhad Competitors: †¢ Malaysian Airlines (http://www.malaysiaairlines.com/my/en.html) †¢ Thai Airways (http://www.thaiairways.com) †¢ Singapore Airlines (http://www.singaporeair.com) †¢ Malindo Air (http://www.malindoair.com) †¢ Jetstar Airways (http://www.jetstar.com/au/en/home) †¢ Cathay Pacific (http://www.cathaypacific.com/cx/ms_MY.html) †¢ Emirates (http://www.emirates.com) †¢ Japan Airlines (https://www.jal.com) Suppliers: †¢ Brahim’s Food (Food)Read MoreThe Actors Of Micro Environment1507 Words   |  7 PagesQ1. Actors of Micro Environment Company Name: Mountain Dew (PepsiCo, INC.) (https://www.pepsimalaysia.com/) Competitors: †¢ Coca-Cola (http://www.coke.com.my/) †¢ 7up (http://www.7up.com/) †¢ 100 Plus (http://100plus.com.my/) †¢ FN (http://fn.com.my/) Suppliers: †¢ Kian Joo Can Factory (M) Bhd. (Can) †¢ Tenaga Nasional Sdn Bhd (Electricity) †¢ KLH Chemicals (Soda) †¢ GoldenGate sugar manufacturing company (M) Sdn Bhd (Sugar) †¢ U-LIK Sdn Bhd (Plastic Bottle) Intermediaries: †¢ AEON, ColdStorage, 7-11 (Reseller)Read MoreMicro / Macro Environment900 Words   |  4 PagesMicro Macro A company s marketing environment is made up of the ACTORS AND FORCES outside marketing that affect marketing management s ability to build and maintain successful RELATIONSHIPS with target customers. The marketing environment is made up of the micro environment and the macro environment. The micro environment consists of the ACTORS CLOSE to the company that affect its ability to serve its customers - the company, suppliers, marketing intermediaries, customer markets, competitorsRead MoreSocial Learning Theory : Theory Of Reward And Punishment Of Behavioral Reinforcement955 Words   |  4 PagesTheory: Albert Bandura (1977), a psychologist, proposed social learning theory to integrate the behaviorism with the cognitive theory to explain why people behave in a certain way, irrespective of the type of environment they are in. Bandura tried to integrate the behavior, cognition, and the environment to postulate the social learning theory. Many academicians have seen Bandura as the neo-behaviorist theorist (positivist) despite the fact that he believed in self-help, self-regulation, and self-reflectionRead MoreAirasia1488 Words   |  6 PagesDATE: 10 OCTOBER 2012 LECTURER: MS. MAZLIZA ISMAIL Table of Contents Introduction 3 Questions for Discussion 1. What are the micro and macro environmental factors that have contributed to the early success of AirAsia? 4 2. Discuss the micro and macro factors that would affect AirAsia’s performance in the current competitive environment described in the case? 7 3. By focusing on low prices, has Airasia pursued the best strategy? Why or why not? 9 4. Given AirAsia’s currentRead More Avons Marketing Strategy in International Markets Essay1486 Words   |  6 PagesInternational Markets 1/ Which actors in Avons microenvironment and forces in the macro environment have been important in shaping its marketing strategies? We can explain what is exactly microenvironment and macro environment. Micro-environment is the factors in a firms immediate environment which affect its performance and decision-making; these elements include the firms suppliers, competitors, marketing intermediaries, customers and publics. Macro-environment is the major uncontrollableRead MoreInfluences of the Rationalist, Structuralist and Culturalist Theoretical Approaches on Comparative Politics1618 Words   |  7 Pagesacceptance of the role played by culture and institutional structures in conditioning individual action, it is still primarily maintained that an understanding of social structures is fundamentally driven by ‘the incentives and beliefs of individual actors’ (Bara and Pennington, 1997: 33). However, an overlap between the rationalist and culturalist train of thought has been forged by political scientist Herbert Simon with his theory of ‘bounded rationality’ - individuals cannot always ‘assimilate and

Monday, December 16, 2019

Parental Parenting And Child Welfare Parenting Program

The study by Estefan, Coulter, Vandeweerd, Armstrong, and Gordki had two main purposes. The first was to determine the different stressors and attitudes given by the parents in a child welfare-parenting program. Program files and interviews were used to conclude the statistics of the different stressors that could cause ineffective parenting to children. The second main purpose was to get a better understanding of the different issues, so there can be better involvements growth in the parenting. Sample The participants in this study are parenting dyads that have completed the Nurturing Parents Program (NPP) between July of 2008 and October of 2010. The participants included 124 individuals. These individuals came from 62 couples.†¦show more content†¦The data information also included the component of the data collection, the operational definition, the type of analysis, and the location in the program file. Along with the Nurturing Parents Program, data was also collected from the Adult-Adolescent Parenting Inventory (AAPI-2) to determine attitudes regarding parenting and child rearing. In this program, it used five categories that specified child maltreatment risk. These five categories included the inappropriate parental expectations of children, parental lack of empathy towards children’s needs, strong belief in the use of corporal punishment, and reversing parent-child family roles, and oppressing children’s power and independence. There are two main wa ys for applicants to be chosen for the interviews. This is either through a small presentation or through letters delivered to prior applicants. The applicants, no matter which way they were chosen, could then reach out to the researcher and find a way to contact them, if they desired an interview. There were a couple of details that could cause a parent not to be chosen, including if they do not speak or are not at ease with speaking in English, if the parents were not involved with the services, or if they were not of

Sunday, December 8, 2019

The Impact of Service Process Factors on Customer Satisfaction Level i

Question: Describe about the Impact of Service Process Factors on Customer Satisfaction Level in the Aviation Industry a Case Study of British Airways? Answer: 1.0. Introduction: Various types of service industry have contributed to the economy within the global perspective. Immense levels of competition have also been increased in this particular field of business. The service providers have to focus upon the quality of service of this service sector. As stated by Anderson and Kerr (2008) the service providers has been faced some challenges in order to provide quality service to the users as well as customers of this sector. Level of customer satisfaction has become the new challenge for the service providers. Quality of service is the most important part for the service industry as because it is the main element of the sustainability of business. Quality of service and the level of perception of consumer have to be interrelated in order to provide success within the competitive sector of market. On the other hand, Bolton et al. (2007) stated that, nature as well as quality of service can be the most important role that can be played by the particular organization for providing most valuable service to the customers. This can also impact upon the level of customer satisfaction among this particular industry. This research has aimed to analyze the impact of service process factors on customer satisfaction level in the aviation industry. For analyzing this issue, the researcher has taken British Airways. This research has intended to understand the process of customer service has an impact upon the level of customer satisfaction. British Airways is the largest airline. It has the largest provider of international flights as well as international destination. In terms of carrying passengers, British Airways is the second largest airways of United Kingdom. It has the good reputation among the customers that users of flight mostly depend upon the service of this airline of United Kingdom. It carries passengers to the most preferred holiday destinations of London and other destinations of the world (Britishairways.com, 2015). However, this dimension of this particular research study have been chosen in order to understand the factors of customer service to the level of customer satisfaction within the customers of this particular industry. This industry has been stated as the most influential service sector of service sector. For very few years, British Airways is one of the biggest service providers within this industry. It contributes more than 10 billion for the economic purpose of the country (Britishairways.com, 2015). 1.1. Aim of the research study: This research study has aimed to assess the impact of customer service upon the level of customer satisfaction within the service sector, like aviation industry. Therefore, this research study has focused upon the British Airways. 1.2. Rationale of the study: An organization of service sector always focuses upon the process of customer satisfaction. Main objective of this type of service sector is to provide the best customer service that helps to produce extensive level of satisfaction among the customers of the particular industry. High level of customer satisfaction helps to achieve sustainable growth in the process of business expansion within the competitive sector of service industry. Therefore, primary objective of this research study is to evaluate the factors as well as process of customer service of British Airways as an example. Rationale behind choosing this company is the reputation and trustworthiness of British Airways within the service sector of United Kingdom (Schneider et al. 2013). This company tries to serve the customers as possible enough by delivering various aspects of customer service. 1.3. Hypothesis of the study: Null Hypothesis: H0: In the case of British Airways, there is no positive impact of customer service process upon the level of customer satisfaction. Alternative Hypothesis: H1: In case of British Airways, there is positive impact of customer service process upon the level of customer satisfaction. 1.4. Variables for the study: This research study has focused upon the process of customer satisfaction that can be derived by effective process of customer service. Therefore, there are many segments of customer service within the aviation industry. Segment of customer service of aviation industry consists of pre board service, on board service and post arrival service to the customers. However Schneider et al. (2013) argued that, there are wide ranges of process of customer service those are presented in the pre board, on board and post arrival section. Pre board service includes process of ticket purchase, services of pre flight, process of check in, departure, airport service. In the segment of post arrival, activities of arrival as well as post arrival have to be considered. 1.4.1. Services of pre board: Pre board services are the first segment of services. Therefore, the pre board services include various activities, those are as follows: Purchasing the ticket: Process of purchasing ticket can be stated as the most important aspects of customer service within the aviation industry. Related information of ticket purchase should also be delivered towards the potential as well as loyal and new customers of the particular aviation industry. Accurate and relevant information should be delivered to the customers. Speed of reservation should also be included in the effective customer service process of this particular sector of aviation industry. Activities of booking can also be included in the process of customer service. Customer always prefers smooth activities of booking that is related to the effective process of customer service of the airways (Tracht et al. 2013). Check in: Check in is another important aspect of this area. Customer prefers to check the speed of the process of check in. Effective customer service procedure includes multiple facilities of check in that solely influence upon the level of satisfaction within the customers (Bloemer et al. 2006). Preflight services: Customers always prefer multiple pre flight services. Airways should provide multiple facilities on the pre flight segments. Customers also look for the parking facilities within this area (Bearden and Teel,2007). Services of airport: Airport should deliver effective services to the customers. Availability of effective waiting lounges always has been searched by the customers. Helpful staffs should be there in order to help the customers. These helpful staffs measure the necessary materials for the passengers (Truscott et al. 2010). Departure: In this case, customers prefer to know that the flights are running on time. Necessary information about the flights should be given to the passengers. Delay of the flights should be announced by the organization. Therefore, providing necessary information about the flight delay and other related information should be given to the passengers. This helps to improve the level of satisfaction within the customers (Toloie-Eshlaghy et al. 2011). 1.4.2. Services on board: On board service includes the service in flights. Entertainment, amusement, quality food and beverages etc are included in the process of on board service. However, on board service should be reached by stipulated time to the passengers of that particular flight (Serrant-Green, 2007). 1.4.3. Services on post arrival: Services on post arrival are one of the most important aspects of customer service. It has the impact on the level of satisfaction among the customers. For this aspect, customers basically look on the aspect of baggage delivery. Therefore, customers prefer the speed of delivery of their baggage. This is the challenge for every organization to deliver the baggage of the passengers on time. Customers also prefer to have other facilities of travel, like food restaurant, family hotel etc. An organization should provide discount to the customers regarding the aspects of services. Customer service process factors Discussion Ticket Purchase availability of information Easy and accurate style of reservation and speed within ticket booking facility Pre-flight services Availability of multiple pre-flight services suitable location of airport and parking facilities Check-in Speed of check-in Availability of more than one-check in options Airport services Airline has comfortable waiting lounges The staff are helpful The employees on the flight are courteous The airline has clean and comfortable facilities The airline maintains ready stick of necessary materials Departure The flight departs and arrives on time In case of delay, the airlines sooner makes announcements and provides necessary information On board services The airline has in-flight entertainment facilities The airlines offer improved quality food and beverages Airlines offer onboard shopping and wide variety Arrival See departure Post-arrival Quick and accurate baggage delivery The airline has other travel related partners such as car rental, hotel and travel insurance The airline provides discount if the customers accepts its other services. Table 1: Factors of customer service (Source: as created by author) 1.5. Set data: The aim of this research is to assess the impact of customer service upon the level of satisfaction within the customers of this particular industry. Therefore, the researcher has chosen aviation industry and utilized British Airways as an example of service sector. The researcher has selected five point likert scales in order to collect the primary data from the users of service of British Airways. 1 of Likert scale represents low association on the other hand 5 represents high association (Riege, 2008). Data set therefore contains 19 individual variables those are categorized as three broad head, like pre board services, board services, post arrival services etc. The researcher has set the sample size as 40 service users. The researcher has used this 40 data set for the purpose of the analysis of this particular research. The researcher has used Microsoft Excel in order to execute statistical part of this study. On the other hand, descriptive study has been also presented in the excel sheet. Options (1 = low; 5 = high) 1 2 3 4 5 Ticket Purchase availability of information Easy and accurate style of reservation and speed within ticket booking facility Pre-flight services Availability of multiple service of pre-flight suitable location of airport, effective facilities of parking Check-in Accuracy as well as Speed of check-in Availability of multiple check in options Airport services Comfortable waiting lounges for the passengers Helpful ground staffs Well mannered and energetic employees on the flight British Airways has clean and comfortable facilities The airline maintains readymade stick of important and useful equipment Departure Several flights of British Airways maintains the accurate time for departing and arriving In case of flight delay, this airlines makes serious announcements about this delay as well as it provides necessary information about the delay of the flight On board services The airline has various types of amusement and entertainment facilities in the flight This airlines offers good quality of food and beverages Airlines offers wide variety of on board shopping for the passengers Post-arrival This airline provides quick and accurate delivery of baggage The airline has partnered with other related offering, like as car rental, hotel and travel insurance The airline also provides discount of various services to the customers Table 2: Data set (Source: As created by author) 1.6. Descriptive statistics: Options (1 = low; 5 = high) N Mean Std. Deviation Min Max Ticket Purchase Ease of availability of information 40 2.98 1.33 1 5 Ease, accuracy and speed of reservation and ticket booking 40 3.15 0.70 2 5 Pre-flight services Availability of pre-flight services 40 1.83 0.68 1 3 Convenient location of airport and parking facilities 40 4.10 0.67 3 5 Check-in Speed of check-in 40 2.33 0.47 2 3 Availability of more than one-check in options 40 1.75 0.44 1 2 Airport services Airline has comfortable waiting lounges 40 4.28 0.68 3 5 The staff are helpful 40 3.08 0.80 2 5 The employees on the flight are courteous 40 4.08 0.73 3 5 The airline has clean and comfortable facilities 40 3.00 0.55 2 4 The airline maintains ready stick of necessary materials 40 3.78 0.42 3 4 Departure The flight departs and arrives on time 40 3.05 0.75 1 5 In case of delay, the airlines sooner makes announcements and provides necessary information 40 2.95 1.13 1 4 On board services The airline has in-flight entertainment facilities 40 3.13 1.02 1 4 The airlines offer improved quality food and beverages 40 2.60 0.84 1 5 Airlines offer onboard shopping and wide variety 40 4.90 0.30 4 5 Post-arrival Quick and accurate baggage delivery 40 2.43 1.03 1 4 The airline has other travel related partners such as car rental, hotel and travel insurance 40 1.98 0.70 1 4 The airline provides discount if the customers accepts its other services. 40 3.48 0.88 1 4 Table 3: Descriptive statistics of the data (Source: As created by author) 1.7. Histogram of mean: Graph 1: Histogram of mean Bin Frequency 1.75 1 2.5375 4 3.325 8 4.1125 4 More 2 Table 4: Histogram of mean 1.8. Analysis of descriptive statistics: The researcher has used mean (measure of central tendency), min value, and standard deviation (measure of dispersion), max value as the descriptive statistics. As stated by (Morgan, 2007) descriptive statistics helps to review the entire data set that also helps to execute those data in a statistical study. Mean or the measure of central tendency helps to indicate average score of each variable. From table number 3, the researcher has identifies that, Availability of more than one-check in options has scored lowest average of 1.75. On the other hand Airlines offer onboard shopping and wide variety has scored highest average of 4.90 (Luo and Homburg, 2007). There are also some important variables except from Airlines offer onboard shopping and wide variety, Airline has comfortable waiting lounges, Convenient location of airport and parking facilities and The employees on the flight are courteous are also important variables in this study. The measure of dispersion, specially the standard deviation as shown in the above descriptive statistics table also support these conclusion (Jun et al. 2003). 1.9. Statistical test: Regression Statistics Multiple R 0.628 R Square 0.394 Adjusted R Square 0.344 Standard Error 0.544 Observations 40.000 ANOVA df SS MS F Significance F Regression 3 6.940 2.31 7.81 0.00 Residual 36 10.660 0.30 Total 39 17.600 Coefficients Standard Error t Stat P-value Lower 95% Upper 95% Lower 95.0% Upper 95.0% Intercept 2.829 1.48 1.92 0.06 -0.17 5.82 -0.17 5.82 Pre board services 0.327 0.38 0.87 0.39 -0.44 1.09 -0.44 1.09 On board services -0.726 0.19 -3.86 0.00 -1.11 -0.34 -1.11 -0.34 Post arrival services 0.680 0.16 4.37 0.00 0.36 1.00 0.36 1.00 Table 5: statistical test of the data (Source: As created by author) 1.10. Findings: Regression analysis has been used as the effective statistical test in order to verify the null as well as alternative hypothesis of this particular research study. Multiple Regression Model has been used by the researcher (Gruber et al. 2008). In this analysis, level of customer satisfaction has been taken as the independent variable. On the other hand, on board services, pre board services, post arrival services have been utilized as dependent variable by the researcher. The researcher has shown in this table that, the value of R Square is 0.394. Therefore, from this regression analysis, researcher has concluded that, post arrival services and on board services have the positive correlation with the level of satisfaction of customers. The regression equation: Y=A + B x 1 + C x 2 + D x 3 Y= Level of satisfaction among customers A= 2.829 B= 0.327 C= -0.726 D= 0.680 Regression equation is as follows: Level of customer satisfaction = 2.829+ 0.327* (Pre board services) -0.726* (on board services) + 0.680* (Post arrival services) 1.11. Conclusions and recommendation: The researcher has drawn the conclusion that, customer service process of British Airways has the impact upon the level of satisfaction within the potential as well as loyal and new customers of this service sector. Level of satisfaction of customers solely depends upon the various aspects of customer service of this particular industry. Therefore, the researcher has provided some recommendations in order to improve the process of customer service of this particular service organization within the aviation industry. From this above research, the researcher has drawn some recommendations, those are as follows: Recommendation 1: This organization should improve the in-flight services. Particularly, in within this segment, customers expect more. Current stage of this organization is enough. However, this segment needs to be improved by the organization in order to attract the customers. Therefore, this particular organization can conduct feedback survey among the customers in order to adopt some new services for getting new experiences of travel. Recommendation 2: British Airways should improve its website that customers can be able to acquire more online operation in order to reduce the gap between the passengers or service users and the particular authority of the organization. Therefore, improved website can help to reduce time consumption for ticket booking and other related activities. This organization should provide secured as well as accurate website for the customers. Recommendation 3: This organization needs to incorporate change in the strategic direction within the management level. Electronic queuing process, prompt boarding time should be taken by the organization. Recommendation 4: This organization provides various international flights. However, beside providing international flights, various types of domestic flights should be incorporated by the organization. Recommendation 5: This organization also should conduct effective training and development process within the staffs. Therefore, the staffs can enhance quality of services in order to attract potential as well as loyal and new customers of this organization. Recommendation 6: Management of this organization should emphasize on the process of recruitment as well as selection of the employees. On the other hand, extensive level of training and development is also required for the employees of the organization. Effective training and development therefore helps the employee in order to provide quality services to the customers. Effective training will help the employees in order to behave with the service users with effective help and cooperation. 1.12. Limitations of this research study: The researcher has to face many difficulties in order to collect the data from the higher officials of this organization. The managers of this organization have not provided accurate and authentic data about the internal activities of British Airways. Therefore, time is another limitation of this research study. 1.13. Future scope of the research study: Limitations of this particular research area have opened scope for further study. Future study of this particular research area should focus upon the international sector of aviation industry. Reference lists Books Anderson, K. and Kerr, C. (2008) Customer satisfaction: tools, techniques, and formulas for success. 5th ed. London: Chapman and Hall. Roger, T. (2009) Survey methodology. 6th ed. New York: Wiley. Saunders, M. N., Lewis, P. and Thornhill, A. (2009) Research methods for business students, Page 52, 5th ed. Harlow: Prentice Hall Journals Bolton, R., Grewal, D., Levy, M., (2007) Six strategies for competing through service: An agenda for future research, Journal of Retailing, 83(1), p. 1-4 Gremler, D., Gwinner, K., Brown S. (2001) Generating positive word-of-mouth communication through customer-employee relationships, International Journal of Service Industry Management,12(1), pp.44-59 Gruber, T., Reppel, A., Szmigin, I. Voss, R. (2008) Revealing the expectations and preferences of complaining customers by combining the laddering interviewing technique with the Kano model of customer satisfaction. Qualitative Market Research: An International Journal, 11(4), pp.400-413 Hofer, C., Windle, R. J. Dresner, M. E. (2008) Price premiums and low cost carrier competition, Transportation Research, 44(5), pp. 864-882 Jayaraman, M., Shankar, C., Sivamurugan, P. (2011) Customer Satisfaction Delivery In Airline Industry In Malaysia: A Case of Low Cost Carrier, Australian Journal of Basic and Applied Sciences, 5(11), pp. 718-723 Jun, M., Yang, Z., Kim, D. (2003) Customers perceptions of online retailing service quality and their satisfaction, International Journal of Quality Reliability Management, 21(8), pp.817-840 Luo, X. Homburg, C. (2007) Neglected outcomes of customer satisfaction, Journal of Marketing, 71, pp. 133149 Morgan, D. L. (2007) Paradigms lost and pragmatism regained: methodological implications of combining qualitative and quantitative methods, Journal of Mixed Methods Research, 1(1), pp. 48-76. Riege, A. M. (2008) "Validity and reliability tests in case study research: a literature review with hands-on applications for each research phase", Qualitative Market Research: An International Journal, 6(2), pp.75-86. Serrant-Green, L. (2007) Laura Serrant-Green on the many facets of ethnography and its value as a research tool, Nurse Researcher, vol. 14, no. 3, pp. 4-6. Toloie-Eshlaghy, A., Chitsaz, S., Karimian, L. and Charkhchi, R. (2011) A Classification of Qualitative Research Methods, Research Journal of International Studies, 20, 106-152. Truscott, D. M., Smith, S., Thornton-Reid, F., Williams, B. and Matthews, M. (2010) A cross-disciplinary examination of the prevalence of mixed methods in educational research: 1995-2005, International Journal of Social Research Methodology, 13(4), pp. 317-28. Bearden, W. O. and Teel, J. E. (2007) "Selected Determinants of Consumer Satisfaction and Complaint Reports," Journal of Marketing Research, 20, 21-28. Bloemer, J. M. M. and Kasper, H. D. P. (2006) The Complex Relationship Between Consumer Satisfaction and Brand Loyalty, Journal of Economic Psychology, 16, 311-29. Bolton, R. N. and Lemon, K. N. (2009) A dynamic model of customers usage of services: Usage as an antecedent and consequence of satisfaction. Journal of Marketing Research, 36, 171186. Hauser, J. R., Simester, D. I. and Wernerfelt, B. (2006) Customer satisfaction incentives. Marketing Science, 13, 327350 Schneider, S., Spieth, P. and Clauss, T. (2013). Business model innovation in the aviation industry.IJPD, 18(3/4), p.286. Tracht, K., Hagen, F. and Schneider, D. (2013). Applied Repairable-item Inventory Modeling in the Aviation Industry.Procedia CIRP, 11, pp.334-339. Websites Britishairways.com, (2015).Book Flights, Holidays Check In Online | British Airways. [online] Available at: https://www.britishairways.com/travel/home/public/en_in [Accessed 20 Mar. 2015].

Sunday, December 1, 2019

Song Lyrics free essay sample

Too Short (feat. Ice Cube) (1996) and Pitch Ass Inning by Dry. Drew (feat. Snoop Dog, Whitman Six-Two) (2001 explains how women are gendered as sexualities objects that are disposed after use, and racialists the Importance of mens hegemonic masculinity. In this paper I will compare and contrast how women are described as sexual, disposable trash, and men as cowards from the word pitch. The concept of Pitch is how a person (not necessarily a woman) is thoroughly disliked.In the first song by Too Short the first erase, She wont complain about sit because, shes my hoe which he refers to women will not complain. Women will do whatever Too Short tells her. Women belong to him because he owns them. The song makes people think that all women are sluts that sleep around. The rappers have perceived biological differences because women are viewed to be sexual disposable objects. We will write a custom essay sample on Song Lyrics or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Rappers believe and norms require women to cook, clean, and serve men no matter what mistakes men makes or abuse that women are going through. Rap music has depicted women as sex objects. The music industries are advertising women as sex appeal symbols. Women are put on display Like pieces of commodities or merchandise. The only variance is that the sexually-oriented depictions of women in advertising and media have contemptibly become more open now than before. It Is a notorious fact that sex sells. The more nudity or sexual reference depicted, the greater the sales generated in an exploitative and profit- driven music industry.The second verse duet by Ice Cube, See, he quick to grab a pitch by the throat and slam her ass, cram her ass, with a fat dick Cause shes a trick pitch. A trick pitch is a female in general. These are the types of behavior men desire. Women, who are sleeping around that men considered trash is normal to her. However, men are showing off their masculinity and manhood to keep their status among their friends by putting women down. Rap music is reaching more people than any other genre therefore the messages and images embedded within rap music are reaching more people than ever before.With such a large audience women think this type of behavior is normal to them. The domestic violence industry ignores women that are beaten by their partners. The media gets points and praise from people of mainstream hip-hop norms. Often, the appeal of commentary on hip- pop comes from rapper showing off their masculinity. Rap music stereotypes young women dressed like prostitutes in the rap videos showing off their ass, breasts, to Impress, which appeals the man. In contrast, men who beat and physically abuse women, you are called a pitch.If men are brave enough to express themselves In a rational and masculine way, you are called a pitch for that. And finally If men dont stand up for themselves and letting a woman walk all over you and disrespect you, you can be accused of being a pitch. The social norm is that rappers tend to dislike any feminine behaviors (positive r negative) In men. In this second song it talks about masculinity. If you act Like a pitch (enigma) enigma you get smacked like a pitch What the rappers are saying is that females are perceived as weak.Men dont want to be perceived as female because it (Masculinity= strength, not weakness) Weakness irritates men, particularly if its seen in other men. Because pitch behavior is perceived as female, and men arena supposed to act like females. Feminism has made it that a variety of masculine characteristics are now perceived more favorably. We see a man crying, we assume hes gay or seriously messed up. Because of the standards of hegemonic masculinity men have little sympathy. In the second song, Must we break you down to estrogen most hated specimens a pitch enigma! This song equates heterosexual stereotyping masculinity. Males typically want to show their peers that they are better than them, as this shows that they are more dominant. The artist contrasts their own masculinity with men they view as non-masculine who are inferior. The criticism is on how men talk, whining and complaining like some women do. Throughout the songs, the insults and boasts about physical size, strength, and heterosexuality. The constant efforts to compete and one up the other are characteristics traits of masculinity.More importantly, through observing these two songs, we can get a better understanding of what men in general believe. This is true because most males believe similar traits are masculine. Also, their messages of masculinity will be absorbed by their listeners, and in turn their listeners will develop the same beliefs about masculinity as are portrayed in the songs. Thus, by listening to these songs we gain insight as to how a large portion of our society views masculinity. Anti Nothing But A Word To Me (feat. Ice Cube) [Too Short]Now take my pitch She wont complain about sit Because, shes my hoe She dont belong to a trick So when you buck her, and give her all your cash I get paid, or put my foot in her ass I wont marry the pitch, and give her half I get more head, and then I laugh, at the one pitch sit I got a gang of hoes [Ice Cube] Now stupid little pitches get tossed If they dont realize Im the mouthwatering boss Come on down and get your ass pinched And if you talk sit, get your ass lynched Cause Im the B the I the T the C the H The K the I the L the L the A Ice Cube, a enigma thats Biggs than a nut Cause a pitch is a pitch is a hoe is a slutYou say how can I call a women a pitch? It anti nothing but a word like sit Anti no slipping in my mouthwatering pimping And all pitches anti women You come home and get smooth cussed out You goat a pitch with a foul ass mouth Scared to trip her with a left hook Woozy a pitch in my book Pitch My enigma Jinx made the mix So punk ass mouthwatering pitches get the 86 I keep hoes on five (yeah pitch) Cause Im bucking more puss than the law allow With my boy Too Short See, he quick to grab a pitch by the throat And slam her ass, cram her ass, with a fat dick Cause shes a trick pitch I like fat pitches, and I like me slimIll take a fat pitch, and stick my dick right in, her big fat ass Shell make me UCM again Im Mack daddy pitch, buck her friend I saw your homelier, she said whats up with us I said nothing, bucked her on a tour bus She got it good too, ticked down on the floor The pitch was fine, but the puss anti good as yours She a strag gler, struggler, straight slalom smuggler Overtime I see the pitch, shes looking uglier And if you got a trick ass on your left Last night she sucked my dick, now shes kissing little man Wont even suck my dick, unless cut out the middle man And if you have never heard of me Woozy a pitchIt anti but a word to me [Female voice:] Ill stop calling yea, Botchy [echo] Man Buck these hoes man, yea know (nappy ass pitch ass tramp ass sluts ass hoe) I go hard on a pitch, buck respect for yea men I get my way with a pitch, when I act like a pimp Always carrying bank, but I fooled the pitch Cause all she ever got was to drupe on my dick Ice Cube will slap a hoe for the buck of it Just like me and thats some real sit Pitch got bold with her loud ass mouth Tough ass pitch got knocked out You know a pitch anti nothing but a word to me Some of you punks are Just scared to see If you could call that pitch a pitch you wouldAnd if you cant, you probably should Im spitting game to you mark ass lames O n how how to get pitch and treat the pitch like sit You cant buy love, all pimps know that Its all about the way old Short Dog Macks Dont hold the pitch hand or walk side by side Go first class overtime you fly Shell go Greyhound, and Just meet you there Im Just an ice cold hard ass Oakland player You want to tongue kiss pitch, it figures I introduce you to my homeboy Richard Also known by his nickname Dick Now lets tongue kiss pitch I like big butts so let it be known to the public Im only out for one thing so hate meI anti the one so dont try to fade me I dont wear too much gold because its tacky I bust a Raider hat T-shirt and Khakis See a lot of hoes in freaky clothes everyday So I talk to me in any 01 can I way See a pitch need a enigma to coach me So I grab my dick and smoothly approach me I say hi and Im really kind of pitched If they ignore me then I say You freak pitch Give up the number hardly, well have a slumber party You see Ill buck you to death and then Ill dump the b ody Cause Im a enigma thats Biggs than crew or a gang And when it comes to pitches Im out for only one than You pitch anti nothing but a word to me, Short Pitch Ass Inning (feat. Snoop Dog, Whitman Six-Two) [Drew] Some good-ass weed! Snoop Dog] Check it out Dog; this game is a monotheistic trip man Word on the streets Everybody always trying to run up on me hollering about word on the street is disc enigma said disc.. Man I dont give a BUCK about what that enigma said man! Thats whats wrong with you inning, you inning is Just like pitches Hoe-ass inning, talk too monotheistic much (speak) Study your own, get your own Hyannis? Be independent enigma BOTCH! [Drew] Yeah [Snoop] Pitch inning (pitch inning).. Pitch inning (pitch inning).. Ditch-ass inning (botch).. Both] PITCH INNING (pitch noting). . [Snoop] Yeah Im talking about you (botch).. [Drew] Pitch inning [Snoop] and you too (botch).. Hem.. Dog..I meet MO pitch inning than hoes look here And I really dont know, but thats Just how it go (damn) Dog so many inning like to keep up sit they blast me in the back (aka-aka-aka-aka-aka) Inning stay strapped from way back, cause payback.. al make inning want pop that sit If you anti ready for the game (uh-uh) enigma stop that sit We rock that sit, my enigma Drew, drop that sit (right) No MO talking, Im walking and Im popping the clip Clock on the hip, set-tripping dipping an sit If you act like a pitch (enigma) enigma you get smacked like a pitch [Snoop] Pitch inning, pitch inning (pitch inning) [Dry. Drew] These inning dont know what the buck is going on You Dog, check it kick back Let me holly at these inning for a minute.. Straight off the streets of chaos and no pity The aggravated, making these punk mufflers hate it COMPTON is the city Im from Cant never leave the crib without a murder wee-upon Huh, I cant live my life on broke no MO And most of these fools anti sit but cutthroats They smile in a enigma face and for what? They got the game bucked up, and want my than bucked up I done learned a lot, seen a whole lot The top notch enigma, Im fiend for that spot Now peep game on what Six-Deuce told me [SIX-TWO] These inning after you paper, Dry. D. R. E. (what? ) And these punk-ass hoes is looking for dough You goat watch your homeboys, cause a enigma never know Oh, theyll be around, but when you paper get low Just like Master P said, There Dye Go, There Day Go Pitch inning uh-huh [Dry.Drew cuts and scratches] attention all personnel stop schemas, and looking hard [Audio Two] stop schemas, and.. An, and. . An-an, and.. And looking hard Pitch enigma, a pitch enigma Pitch enigma, HELL pitch enigma House a pitch enigma, motherhoods pitch enigma A pitch enigma.. A pitch enigma [Whitman] my dick be stuck up in you windpipe! Hem, youd rather blow me than fight, Im from the OLD SCHOOL like Romeo Rome homey you, you owe me the right to slap you, like the pitch that you are, that wanted to cap you every since you was mad dogging me with that pitch in you car Fool [singing] Who do you think you are? Mr.. Big Stuff Man, you sit on Hit, get you sit bust; plus pistol-whipped, cover it up use you bitchs blush Mr.. Song Lyrics free essay sample In the first song by Too Short the first verse, â€Å"She wont complain about shit because, shes my hoe† which he refers to women will not complain. Women will do whatever Too Short tells her. Women belong to him because he owns them. The song makes people think that all women are sluts that sleep around. The rappers have perceived biological differences because women are viewed to be sexual disposable objects. Rappers believe and norms require women to cook, clean, and serve men no matter what mistakes men makes or abuse that women are going through. Rap music has depicted women as sex objects. The music industries are advertising women as sex appeal symbols. Women are put on display like pieces of commodities or merchandise. The only variance is that the sexually-oriented depictions of women in advertising and media have contemptibly become more open now than before. It is a notorious fact that sex sells. We will write a custom essay sample on Song Lyrics or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The more nudity or sexual reference depicted, the greater the sales generated in an exploitative and profit-driven music industry. The second verse duet by Ice Cube, â€Å"See, he quick to grab a bitch by the throat and slam her ass, cram her ass, with a fat dick Cause shes a trick bitch. A trick bitch is a female in general. These are the types of behavior men desire. Women, who are sleeping around that men considered trash is normal to her. However, men are showing off their masculinity and manhood to keep their status among their friends by putting women down. Rap music is reaching more people than any other genre therefore the messages and images imbedded within rap music are reaching more people than ever before. With such a large audience women think this type of behavior is normal to them. The domestic violence industry ignores women that are beaten by their partners. The media gets points and praise from people of mainstream hip-hop norms. Often, the appeal of commentary on hip-hop comes from rapper showing off their masculinity. Rap music stereotypes young women dressed like prostitutes in the rap videos showing off their ass, breasts, to impress, which appeals the man. In contrast, men who beat and physically abuse women, you are called a bitch. If men are brave enough to express themselves in a rational and masculine way, you are called a bitch for that. And finally if men dont stand up for themselves and letting a woman walk all over you and disrespect you, you can be accused of being a bitch. The social norm is that rappers tend to dislike any feminine behaviors (positive or negative) in men. In this second song it talks about masculinity. â€Å"If you act like a bitch (nigga) nigga you get smacked like a bitch† What the rappers are saying is that females are perceived as weak. Men dont want to be perceived as female because it threatens their masculinity. (Masculinity= strength, not weakness) Weakness irritates men, particularly if its seen in other men. Because â€Å"bitch† behavior is perceived as female, and men arent supposed to act like females. Feminism has made it that a variety of masculine characteristics are now perceived more favorably. We see a man crying, we assume hes gay or seriously messed up. Because of the standards of hegemonic masculinity men have little sympathy. In the second song, â€Å"Must we break you down to estrogen most hated specimens a bitch nigga! † This song equates heterosexual stereotyping masculinity. † Males typically want to show their peers that they are better than them, as this shows that they are more dominant. The artist contrasts their own masculinity with men they view as non-masculine who are inferior. The criticism is on how men talk, whining and complaining like some women do. Throughout the songs, the insults and boasts about physical size, strength, and heterosexuality. The constant efforts to compete and one up the other are characteristics traits of masculinity. More importantly, through observing these two songs, we can get a better understanding of what men in general believe. This is true because most males believe similar traits are masculine. Also, their messages of masculinity will be absorbed by their listeners, and in turn their listeners will develop the same beliefs about masculinity as are portrayed in the songs. Thus, by listening to these songs we gain insight as to how a large portion of our society views masculinity. Aint Nothin But A Word To Me (feat. Ice Cube) [Too $hort] Now take my bitch She wont complain about shit Becuase, shes my hoe She dont belong to a trick So when you fuck her, and give her all your cash I get paid, or put my foot in her ass I wont marry the bitch, and give her half I get more head, and then I laugh, at the one bitch shit I got a gang of hoes I get, freak, ass, lick, these balls and toes [Ice Cube] Now stupid little bitches get tossed If they dont realize Im the motherfucking boss Come on down and get your ass pinched And if you talk shit, get your ass lynched Cause Im the B the I the T the C the H The K the I the L the L the A Ice Cube, a nigga thats bigga than a nut Cause a bitch is a bitch is a hoe is a slut [Too $hort] You say how can I call a women a bitch? It aint nothing but a word like shit Aint no slippin in my motherfucking pimping And all bitches aint women You come home and get smooth cussed out You gotta a bitch with a foul ass mouth Scared to tripp her with a left hook Youz a bitch in my book Bitch [Ice Cube] My nigga Jinx made the mix So punk ass motherfucking bitches get the 86 I keep hoes on five (yeah bitch) Cause Im fucking more pussy than the law allow With my boy Too $hort See, he quick to grab a bitch by the throat And slam her ass, cram her ass, with a fat dick Cause shes a trick bitch [Too $hort] I like fat bitches, and I like em slim Ill take a fat bitch, and stick my dick right in, her big fat ass Shell make me cum again Im mack daddy bitch, fuck her friend I saw your homegirl, she said whats up with us I said nothing, fucked her on a tour bus She got it good too, dicked down on the floor The bitch was fine, but the pussy aint good as yours [Ice Cube] She a straggler, struggler, straight salome smuggler Everytime I see the bitch, shes looking uglier And if you got a trick ass on your left Sitting there with dick on her breath Last night she sucked my dick, now shes kissing little man Wont even suck my dick, unless cut out the middle man And if you have never heard of me Youz a bitch It aint but a word to me [Female voice:] Ill stop calling ya, Beyotch [echo] [Too $hort] Man Fuck these hoes man, ya know (nappy ass bitch ass tramp ass sluty ass hoe) [Female voice:] Ill stop calling ya, Beyotch [echo] [Too $hort] I go hard on a bitch, fuck respect for ya men I get my way with a bitch, when I act like a pimp Always carrying bank, but I fooled the bitch Cause all she ever got was to druel on my dick Ice Cube will slap a hoe for the fuck of it Just like me and thats some real shit Bitch got bold with her loud ass mouth Tough ass bitch got knocked out You know a bitch aint nuthin but a word to me Some of you punks are just scared to see If you could call that bitch a bitch you would And if you cant, you probably should Im spitting game to you mark ass lames On how how to get a bitch and treat the bitch like shit You cant buy love, all pimps know that Its all about the way old Short Dogg macks Dont hold the bitch hand or walk side by side Go first class everytime you fly Shell go Greyhound, and just meet you there Im just an ice cold hard ass Oakland player You want to tongue kiss bitch, it figures I introduce you to my homeboy Richard Also known by his nickname Dick Now lets tongue kiss bitch [Ice Cube] I like big butts so let it be known to the public I bust a rap or two and the bitches love it Im only out for one thing so hate me I aint the one so dont try to fade me I dont wear too much gold because its tacky I bust a Raider hat T-Shirt and Khakis See a lot of hoes in freaky clothes everyday So I talk to em in any ol can I way See a bitch need a nigga to coach em So I grab my dick and smoothly approach em I say hi and Im really kind of pitched If they ignore me then I say Yo freak bitch Give up the number hardly, well have a slumber party You see Ill fuck you to death and then Ill dump the body Cause Im a nigga thats bigga than crew or a gang And when it comes to bitches Im out for only one thang Yo bitch aint nothing but a word to me, $hort Bitch Ass Niggaz (feat. Snoop Dogg, Hitman Six-Two) [Dre] Some good-ass weed! [Snoop Dogg] Check it out Dogg; this game is a motherfuckin trip man Word on the streets Everybody always tryin to run up on me hollerin about word on the street is dis nigga said dis.. Man I dont give a FUCK about what that nigga said man! Thats whats wrong with you niggaz, you niggaz is just like bitches Hoe-ass niggaz, talk too motherfuckin much (speak) Study your own, get your own yahmsayin? Be independent nigga BEOTCH! [Dre] Yeah Snoop] Bitch niggaz (bitch niggaz).. Bitch niggaz (bitch niggaz).. Bitch-ass niggaz (beotch).. [both] BITCH NIGGAZ (bitch niggaz).. [Snoop] Yeah Im talkin about you (beotch).. [Dre] Bitch niggaz [Snoop] and you too (beotch).. [Snoop Dogg] Hmm.. Dogg.. I meet mo bitch niggaz than hoes look here And I really dont know, but thats just how it go (damn) Dogg so many niggaz like to keep up shit And just like a bitch (beotch) niggaz be talkin shit (nigga) Smilin in my face and then they blast me in the back (ka-ka-ka-ka-ka) Niggaz stay strapped from way back, cause payback.. ll make niggaz wanna pop that shit If you aint ready for the game (uh-uh) nigga stop that shit We rock that shit, my nigga Dre, drop that shit (right) No mo talkin, Im walkin and Im poppin the clip Glock on the hip, set-trippin dippin an shit If you act like a bitch (nigga) nigga you get smacked like a bitch [Snoop] Bitch niggaz, bitch niggaz (bitch niggaz) [Dr. Dre] These niggaz dont know what the fuck is goin on Yo Dogg, check it kick back Let me holla at these niggaz for a minute.. Straight off the streets of chaos and no pity The aggravated, makin these punk muhfuckers hate it COMPTON is the city Im from Caint never leave the crib without a murder wea-pon Huh, I caint live my life on broke no mo And most of these fools aint shit but cutthroats They smile in a nigga face and for what? They got the game fucked up, and want my thang fucked up I done learned a lot, seen a whole lot The top notch nigga, Im fiendin for that spot Now peep game on what Six-Deuce told me [Six-Two] These niggaz after yo paper, Dr. D. R. E. (what? ) And these punk-ass hoes is lookin for dough You gotta watch your homeboys, cause a nigga never know Oh, theyll be around, but when yo paper get low Just like Master P said, There Dey Go, There Day Go Bitch niggaz uh-huh [Dr. Dre cuts and scratches] attention all personnel stop scheamin, and lookin hard [Audio Two] stop scheamin, and.. an, and.. an-an, and.. and lookin hard [Dr. Dre] Bitch nigga, a bitch nigga Bitch nigga, HELLA bitch nigga Youse a bitch nigga, motherfucker bitch nigga A bitch nigga.. a bitch nigga [Hitman] I know yo type, so much bitch in you, if it was slightly darker lights was little dimmer my dick be stuck up in yo windpipe! Hmm, youd rather blow me than fight, Im from the OLD SCHOOL like Romey Rome homey yo, you owe me the right to slap you, like the bitch that you are, that wanted to cap you every since you was mad doggin me with that bitch in yo car Fool [singing] Who do you think you are? Mr. Big Stuff Man, you shit on Hit, get yo shit bust; plus pistol-whipped, cover it up use yo bitchs blush Mr. Powder Puff yo, bark aint loud enough, huh I know chihuahuas thats mo rah-rah, HA HA I have to laugh Dre, I bet he take bubble baths You dont want no trouble with the Aftermath staff, trust me Doggy Dogg, Diggy Doctor plus me No youse a busta slash hussy, soft as a Hush Puppy Must we break you down to estrogen most hated specimens a bitch nigga! [Dr. Dre cuts and scratches] attention all personnel stop scheamin, and lookin hard [Audio Two] stop.. stop.. stop scheamin, and lookin hard .. op-stop.. ah-op-op-stop-sch-sch-scheamin, and lookin hard stop scheamin.. an-an.. an-an.. an-and lookin hard stop scheamin, and lookin hard stop skee-scheamin, and lookin hard stop scheamin, and.. and.. and.. stop scheamin, and lookin hard

Tuesday, November 26, 2019

Make Quick Cash Freelancing †Content Mills Not Included

Make Quick Cash Freelancing – Content Mills Not Included You’re eating ramen noodles for the third night in a row, stopping between bites to nervously run your hands through your hair. You haven’t seen the inside of a Starbucks in months and you’re pretty sure dust bunnies and moth balls have moved into your wallet. As freelance writers, we’ve all been there. . . at least once. The money keeps going out, but somehow it’s stopped coming in. At this point, many of us turn to the content mills to earn some quick cash, grinding out dozens and dozens of articles for a pittance in the hopes that we’ll somehow manage to come crawling out of the red. I know that’s what I used to do. But, friends, there is another way. Yes, there is another way to make quick cash freelancing. So, you – yes, you! Step away from the content mill. And try these tips instead. 1. Tap your networks. Let people know you’re a writer looking for work. Tell your friends, your family, your Twitter followers, your Facebook pals, your dog. . . Someone’s bound to know someone looking for a writer (okay, maybe not your dog). Why shouldn’t that writer be you? When I published my very first writer website, I placed the link in my email signature and thought nothing else of it. The next day, my mother had plastered the URL all over her Facebook page. â€Å"My ba Until representatives from two different companies emailed me about doing some copywriting work for them. Can you guess how they heard about me? My mom’s Facebook page! One of the contacts actually ended up becoming a client. 2. Get in touch with former editors. Be they from magazines, websites, online publications, newspapers, not-for-profits, or anywhere else, tell them you’re available to take on assignments. I’ll let you in on a shocking secret: Reliable, easy-to-work-with freelancers are hard to come I recently tried this tactic the last time I was short on cash and got four assignments as a result. 3. Sell reprints of articles you’ve already written. Find publications that accept reprints, then look through your portfolio to see if you have anything they might be interested in. Because it’s been published elsewhere, you won’t get full pay. But then again, you’ve already done the work, so anything else is just icing on the cake (or this month’s electricity bill). 4. Repurpose old articles and blog posts for new markets. Not all publications accept reprints, but you can rewrite the material to create something â€Å"new† for other markets. If you quoted in the original article, paraphrase in this one. Where you paraphrased in the original, use quotes for the new piece. You can’t copy and paste word-for-word, and you may have to contact one or two additional sources, but for the most part, it’s just a matter of going back to your notes and coming up with a unique piece for the other publication. The next time you’re strapped for cash, resist the urge to make a beeline for the mills and try these tips instead. You’ll be amazed at the amount of money that will roll in without having to chain yourself to your desk.

Friday, November 22, 2019

Funny Quotes About Life

Funny Quotes About Life People have been pondering, debating, and writing about life for millennia. Sometimes, no matter the circumstances, humor can help with healing or understanding- and sometimes you just have to laugh. Its all about perspective. Alan Bennett Life is rather like a tin of sardines- were all of us looking for the key. Carl Sandburg Life is like an onion: You peel it off one layer at a time, and sometimes you weep. Charles Schulz My life has no purpose, no direction, no aim, no meaning, and yet Im happy. I cant figure it out. What am I doing right? Charlotte Bronte Life is so constructed that an event does not, cannot, will not, match the expectation. Elbert Hubbard Do not take life too seriously. You will never get out of it alive. Douglas Adams Life...is like a grapefruit. Its orange and squishy and has a few pips in it, and some folks have half a one for breakfast. Friedrich Nietzsche He who has a why to live can bear almost any how. Alice Roosevelt Longworth I have a simple philosophy: Fill whats empty. Empty whats full. Scratch where it itches. George Bernard Shaw Life does not cease to be funny when people die any more than it ceases to be serious when people laugh. Anatole French The average man does not know what to do with his life yet wants another one which will last forever. J.P. Getty â€Å"My formula for success is rise early, work late and strike oil.† T.S. Eliot â€Å"The journey, not the arrival, matters.† Ralph Waldo Emerson â€Å"Do not follow where the path may lead, go instead where there is no path and leave a trail.† Winston Churchill If you are going through hell, keep going. Douglas Adams â€Å"There is a theory which states that if ever anyone discovers exactly what the Universe is for and why it is here, it will instantly disappear and be replaced by something even more bizarre and inexplicable. There is another theory which states that this has already happened.† Mark Twain Age is an issue of mind over matter. If you dont mind, it doesnt matter. Ray Kroc Luck is a dividend of sweat. The more you sweat, the luckier you get. Mahatma Gandhi   There is more to life than increasing its speed.   Maya Angelou   Ive learned that you can tell a lot about a person by the way (s)he handles these three things: a rainy day, lost luggage, and tangled Christmas tree lights.   Abraham Lincoln   Everyone desires to live long, but no one would be old. Mother Teresa   I know God will not give me anything I cant handle. I just wish He didnt trust me so much. Robert Louis Stevenson Dont judge each day by the harvest you reap, but by the seed that you plant. W. Somerset Maugham Its a funny thing about life; if you refuse to accept anything but the best, you very often get it.  Ã‚   Mark Twain â€Å"All you need in this life is  ignorance and confidence, and then  success is sure.† Voltaire â€Å"Life is a shipwreck but we must not forget tossing in the lifeboats.† Sydney Harris â€Å"When I hear somebody sigh,  Life is hard, I am always tempted to ask, ‘Compared to what?† Terry Pratchett â€Å"Wisdom comes from experience. Experience is often a result of lack of wisdom.† Jim Harrison â€Å"The simple act of opening a bottle of wine has brought more happiness to the human race than all the collective governments in the history of earth.† W.H. Auden â€Å"We are all here on earth to help others; what on earth the others are here for I don’t know.† Abraham Lincoln â€Å"The best thing about the future is that it comes one day at a time.† Bernard Baruch â€Å"Be who you are and say what you feel, because those who mind don’t matter and those who matter don’t mind.† Dalai Lama â€Å"If you think you are too small to make a difference, try sleeping with a mosquito.† Dorothy Parker â€Å"The cure for boredom is curiosity. There is no cure for curiosity.† Douglas Adams â€Å"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so.† George W. Bush â€Å"To those of you who received honors, awards, and distinctions, I say, Well done. And to the C students, I say you, too, can be president of the United States.†

Thursday, November 21, 2019

Solution of the Problems in the Daily Routine Essay

Solution of the Problems in the Daily Routine - Essay Example However, I have been able to come up with my own solution. I shall describe the solution later, but first I shall describe the solutions that others offered to me. I was told that I should be determined about getting rid of my habit of clumsiness. If I decide once and for all, that I have to be active, that is all. But, I have tried so many times to use this solution, but all in vain. I have been telling myself every time that I will be more determined the next day, but the next day never came that made me determined to be active. I have been told to take part in healthy activities so that I do not get time to be lazy at all. That was also not useful since my laziness kept me from indulging in any sports or any other healthy activity. My health has also been declining due to my laziness to go into the kitchen and eat something healthy. I have been relying on readymade junk food due to my laziness of not willing to cook something for me, or even ask mom to cook something special. All I have wanted is to lie down with a packet of popcorns and watch movies till late at night. I am really sick of myself, and also sick of the solutions that others have to offer. Hence, I decided to come up with my own solution. I have tried this one, and have come up with fruitful results. I have come up with the solution of positive reinforcement.  I studied somewhere that if you give someone a reward after he does a good task, this makes him willing to do that task more and more, and with more energy. This strategy evokes motivation and determination, more than anything else. So, I decided to make up a to-do list for every coming day, with a reward at the end of the list, which meant that if I was able to complete all to-dos mentioned in the list for the next day, then I would give myself a reward, like going for a leisure walk for an hour with my best friend, or I would lie down and watch the latest Twilight series with my friends, or I would sleep till late morning the next da y.  

Tuesday, November 19, 2019

My Life Stage Essay Example | Topics and Well Written Essays - 250 words

My Life Stage - Essay Example Personally, as a student of 21 years and in a foreign country, can be considered to be in this phase following migration to a new country that is away from home and following attempts to take a job away from their parents. The above shows my attempts, according to Levinson, to establish independence away from my parents and away from my comfort zone, in which emotional, attitudinal, and physical attachment as new relationships are established. As a student studying abroad, this phase is evident as parents and all familial ties are left in the mother nation as one seeks independence a classic application in real life. In addition, Levinson talks of the transitional stage, where one makes choices in his or her own life that may alter their means of living although not drastically. This is considered a transition as one makes choices for himself aside from parental decisions that have been made since childhood. As a foreign student, am left me in a position to make crucial life-changing decisions for myself as opposed to living with the parents, who tend to make all the important decisions. In conclusion, as a 21-year-old student my life clearly illustrates the Levinson model quite well due to severance of dependency and attachment on familial basis, as well as decision-making. As a result, the Levinson perspective evidences one as a young adult in the transitional phase from dependence to

Sunday, November 17, 2019

Managing Cost of Quality Essay Example for Free

Managing Cost of Quality Essay Article Reference: Schiffauerova, A. and Thomson, V., â€Å"Managing cost of quality: Insight into industry practice†, The TQM Magazine, 2006 Abstract This paper reports on the study of the quality costing practices at four large successful multinational companies. All four companies use systematic quality initiatives; however, a formal cost of quality (CoQ) methodology was only employed at one of them. This is in agreement with the literature findings arguing that a CoQ approach is not utilized in most quality management programs. The article discusses and compares the quality programs of all four companies and explains the benefits of the eventual adoption of a CoQ approach in each case. The analysis provides a new insight into company practice, useful not only for academic research, but also for use by industry. Keywords: Cost of quality, CoQ, quality costing, industrial practice Introduction Improving quality is considered by many to be the best way to enhance customer satisfaction, to reduce manufacturing costs and to increase productivity. Any serious attempt to improve quality must take into account the costs associated with achieving quality, since nowadays it does not suffice to meet customer requirements, it must be done at the lowest possible cost as well. This can only happen by reducing the costs needed to achieve quality, and the reduction of these costs is only possible if they are identified and measured. The identification itself is not straightforward because there is no general agreement on a single broad definition of quality costs. However, according to Dale and Plunkett (1995), it is now widely accepted that quality costs are the costs incurred in the design, implementation, operation and maintenance of a quality management system, the cost of resources committed to continuous improvement, the costs of system, product and service failures, and all other necessary costs and non-value added activities required to achieve a quality product or service. Measuring and reporting these costs should be considered a critical issue for any manager who aims to achieve competitiveness in today’s markets. There are several methods that can be used to collect, categorize and measure quality costs. The traditional P-A-F method suggested by Juran (1951) and Feigenbaum (1956) classifies quality costs into prevention, appraisal and failure costs. Prevention costs are associated with actions taken to ensure that a process provides quality products and services, appraisal costs are associated with measuring the level of quality attained by the process, and failure costs are incurred to correct quality in products and services before (internal) or after (external) delivery to the customer. The cost categories of Crosby’s model (Crosby, 1979) are similar to the P-A-F scheme. Crosby sees quality as â€Å"conformance to requirements†, and therefore, defines the cost of quality as the sum of price of conformance and price of noncon formance (Crosby, 1979). The price of conformance is the cost involved in making certain that things are done right the first time and the price of non-conformance is the money wasted when work fails to conform to customer requirements. Another formal quality costing approach is the process cost model, which was developed by Ross (1977) and first used for quality costing by Marsh (1989); it represents quality cost systems that focus on process rather than products or services. Several references propose CoQ models that include the additional category of intangible costs. These are costs that can be only estimated such as profits not earned because of lost customers and reduction in revenue owing to non-conformance. The importance of opportunity and intangible costs for quality costing has been recently emphasized in the literature. Dale and Plunkett (1999) describe a less formal method based on collecting quality costs by department. Another recently proposed CoQ methodology is a method based on a team appro ach, in which the aim is to identify the costs associated with things that have gone wrong in a process (Robison, 1997). No matter which quality costing approach is used, the main idea behind the CoQ analysis is the linking of improvement activities with associated costs and customer expectations, thus allowing targeted action for reducing quality costs and increasing quality improvement benefits. Therefore, a realistic estimate of CoQ, which is the appropriate tradeoff between the levels of conformance and non-conformance costs, should be considered an essential element of any quality initiative and a crucial issue for any manager. A number of organizations are now seeking both theoretical advice and practical evidence about quality related costs and the implementation of quality costing systems. A reasonable amount of detailed information on various methods of categorization, collection and measurement of quality costs can be found in the literature (Plunkett and Dale, 1987; Williams et al., 1999; Schiffauerova and Thomson, 2004). However, there are only a few published, practical examples from indus try that give specifics about the costs that are included or excluded in quality costing and about how the costs are practically collected and measured. More detailed descriptions of CoQ systems from industry can be found in Whitehall (1986), Hesford and Dale (1991) and Purgslove and Dale (1996). This paper intends to contribute to this area by providing an analysis of the quality costing practices of four successful companies. Research Intent and Methodology The objective of this research was to obtain and analyze data concerning the practices of successful companies in the area of quality management. Specifically, the main interest was to investigate if these companies collect, measure and monitor quality costs, which kinds of costs were considered in the calculations, and whether any formal CoQ approach was used. The analysis provided a new insight into company practice, useful not only for academic research, but also for use by industry. Four companies were selected to participate in the research. The main objective of the selection was to identify the organizations with well established quality programs belonging to the different industrial sectors. Companies serving the same market could have been reluctant to share details concerning their quality practices with competition. This paper keeps the company names confidential and refers to them as Company A, B, C and D. A benchmarking session took place at McGill University. The quality management programs running at the four companies were described by company representatives. The organizations utilized this occasion as an occasion to obtain new information on the practices used at other companies and to mutually compare their experiences, efforts and successes. Summary of the Benchmarking Session This section summarizes the initiatives in the field of CoQ for the four participants. A comparative analysis of their quality strategies and final remarks follow. Company A Company A is a telecommunication company. It has very complex products, and therefore, the number of opportunities for defects per unit is very high (45,000 defect opportunities per assembly). However, Company A’s customers expect zero defects. Quality initiatives therefore play an important role in the company’s product management. Company A’s model for cost of quality measurement and calculation follow the P-A-F model, where CoQ = (P + A + F (internal + external) + other costs)/cost of goods sold. Company A is well aware of formal cost of quality methods and it has clearly determined its CoQ definitions. It knows exactly what are its conformance and non-conformance costs; however, it struggles to find out the shape of its CoQ curves, and hence, an optimum CoQ tactic. The search for an optimum CoQ is difficult because the business cycle changes often (every 2 years or less); product lines are released in phases, and component obsolescence and multiple engineering changes are quite common. Every change causes a new search for an optimum CoQ; moreover, different product lines require separate review, and variable volumes reduce optimization opportunities. Company A uses an activity based management approach, which means that it uses activity-based costing (ABC) to determine cost categories. It maps financial categories into activity costs, and activities performed at cost centers are rolled up to aggregate quality costs and percentages. In this way, the company obtains exact information about every category: prevention costs, appraisal costs, as well as internal and external failure costs. An example of activity costs is given in Table I, and the resulting CoQ chart is shown in Figure 1. Table I: Example of activity costs in Company A Activity primary OPD Change Management Internal Quality Issues External Quality Issues DFX, NPI support Proto Support PLC Deliverables Mfg Tools Quality Reporting Other Cost of quality category Failure Internal Prevention Failure Internal Failure External Prevention Prevention Appraisal Prevention Appraisal Cost of Business Totals Activity % 8% 12% 17% 9% 4% 6% 22% 6% 10% 6% 100% Cost categories Salaries Depreciation Suppliers Others Company A uses other metrics for performance comparisons, such as ‘new versus mature product’ or ’part number based CoQ ratio’. CoQ is measured at individual test stages, which allows trend analysis and comparison using mature product as the benchmark for new product. Figure 2 shows the decreasing trend of CoQ for manufacturing operations. The graph shows a decrease for all CoQ components; however, it is failure costs which show the biggest reduction, about 40 % over 18 months. The breakdown of CoQ and its cost values are measured quarterly. % Figure 2: CoQ in manufacturing operations for Company A shown on a relative cost scale. Company A has been using their CoQ methodology successfully. The company declares savings in quality costs, has quality improvement in every part of their process, and achieves very aggressive improvement targets. Moreover, the end customer directly benefits from the inhouse quality initiative. As a result, customer satisfaction is increasing. Company B Company B is a multinational microelectronics company, which dedicates a lot of effort to quality improvement. Their far-reaching and successful quality improvement program is the main axis of their quality initiatives. The program includes continuous improvement focused on process as well as extensive education and training on quality for all employees. Despite the fact that there is a great interest in reducing non-conformance cost, Company B does not measure, report or chart CoQ. It does not use any formal CoQ model and does not try to optimize cost of quality. Nevertheless, it does reduce cost due to poor quality through its continuous improvement activities. The company has a strong operations and process focus, where emphasis is put on process yield and cycle time improvement. It believes that a continuous quality improvement program focused on process will provide the opportunities for quality improvement and thus reduction in cost of quality. Company C Company C is in the aerospace industry and emphasizes products with near zero defects. Company C describes its cost of poor quality model as an iceberg philosophy, where just a few categories for poor quality cost are measured and monitored. This is, however, just the tip of the iceberg, since most of the cost factors leading to poor quality are non-visible or completely hidden (and non-quantifiable). Company C has implemented a process that allows tracking of all non-quality events and associated root causes as well as corrective actions and lessons learned. It puts full attention into measuring the cost of poor quality. It has 4 main quality ratings, which measure nonconformities (scrap, rework, etc.), poor adherence to specifications (internal, external, customers’, suppliers’), number of defective parts in parts per million, and on-time delivery. Their cost of non-quality is systematically reduced through a corporate-wide initiative based on continuous improvement. It also uses a sophisticated IT system for tracking quality. Although Company C has had success in improving the value of non-conforming quality costs, it does not use any CoQ model, and it does not include the cost of quality among its calculation elements. Company D Company D is a manufacturer of home products. It has set its quality level at a fixed warranty rate, and it attempts to optimize its quality effort to achieve this target. At the time of the benchmarking session, the company did not measure CoQ; however, it was planning to do so and was building a CoQ model. The envisioned CoQ program was based on a P-A-F model. The strategy of Company D was to directly attack failure costs in an attempt to drive them down, to invest in the right prevention activities to bring about improvements, to reduce appraisal costs according to achieved results, and to continuously evaluate and redirect prevention efforts to gain further improvements. Discussion Table II shows a comparison of the quality initiatives and CoQ effort carried out by the four companies. The following discussion is focused on the relation between the quality strategies and the industrial sectors, on the kinds of CoQ models used, on the satisfaction with company efforts, the results stemming from the quality costing programs, and the recommendations by the authors of this paper. Table II: Comparison of quality initiatives of four companies Company A B C D COC CONC P-A-F ABC Quality costs CONC + COC CONC CONC CONC Formal CoQ model P-A-F + ABC none none none Quality efforts intensive intensive intensive moderate Program satisfaction high high high moderate cost of conformance cost of non-conformance traditional model including: prevention + appraisal + failure costs activity-based costing Quality Strategies The business environment, which is the industry sector and product line, dictates the strategy adopted by the companies to assure achievement of the required level of quality. Companies A, B and C all work in high-tech industries that require very high levels of quality, and therefore, they all have quite elaborate quality and productivity improvement systems with the objective to achieve zero or near zero defects. Company D, which serves home product markets, uses a fixed rate of return through its warranty policy as its quality limit. The company, however, does have a continuous improvement program. Quality Costs Table II suggests that Company A is the only one that in fact measures both kinds of quality costs, conformance and non-conformance. This allows the company to search for the right balance between the amount spent on quality and the resulting benefits. Companies B and C both regard reducing non-conformance cost as a high priority, and therefore, they exert substantial efforts in measuring and monitoring failures and other nonconformances. At the same time, they use elaborate, systematic quality improvement programs in order to reach a zero defect quality level. The direction of these initiatives is consistent with the industry quality environment, which tolerates absolutely no defect, no matter what the cost is. Conformance costs are consequently given much less attention in the quality management programs and measuring them together with the cost of non-conformance is therefore disregarded. The situation for Company D is however quite different. Even though the company also does not measure conformance costs, the nature of its own quality strategy suggests that it would benefit greatly if it started doing so. Identification and measurement of both kinds of the quality costs would certainly improve the quality policy that Company D follows. The policy has a determined rate of return as its quality limit. Being able to find an appropriate trade-off between conformance and non-conformance costs would help Company D determine an optimal level of effort towards achieving quality. Formal CoQ Methods Literature (for example, Porter and Rayner, 1992; Schiffauerova and Thomson, 2004) suggests that, if quality costs are measured by companies, then the classical P-A-F model is the one most frequently used in practice. Even within the limited sample of four companies, P-A-F was the only model encountered. Company A is currently calculating its quality costs according to the tradit ional categorization of prevention, appraisal and failure costs. Moreover, Company D claims that it is planning to utilize this model in the near future as well. The results of this research therefore confirm other researchers’ findings on the frequency of the use of the P-A-F method in industry. Focus by companies on the classical P-A-F methodology is not surprising; however, there are several other alternatives available for monitoring CoQ. Other quality costing methods, such as Crosby’s model or process cost model, are being used with success (Schiffauerova and Thomson, 2004). Every company has to choose an appropriate CoQ method that suits its needs and its situation best. For a detailed checklist of the issues to be considered when deciding on a CoQ approach, see Dale and Plunkett (1995) Activity-based costing (ABC) is considered to be more compatible with quality cost measurement systems than traditional accounting. Although most CoQ measurement methods are activity/process oriented, traditional cost accounting establishes cost accounts by the categories of expenses instead of activities. Thus, many CoQ elements need to be estimated or collected by other methods. There is no consensus method on how to allocate overheads to CoQ elements and no adequate method to trace quality costs to their sources (Tsai, 1998). The use of ABC for a CoQ calculation is therefore an appealing alternative, and Company A is benefiting from this powerful combination. The employment of a CoQ approach together with ABC enables Company A to obtain exact information about every CoQ category: prevention costs, appraisal costs as well as internal and external failure costs. Companies B and C do not utilize any formal quality costing system. This is in agreement with the common suggestion that the CoQ approach is not fully appreciated by organizations and the practical use of formal quality costing in industry is quite rare. Satisfaction with Quality Efforts The quality initiatives of companies A, B, and C are very elaborate and the amount of effort is intensive. Whether they use a formal CoQ method or they solely aim at a reduction in the cost of poor quality, the companies obtain excellent results from their quality programs. All three companies mentioned a high satisfaction with their quality efforts during the benchmarking session. Judging by the success of Company A with its CoQ program, we suggest that companies B and C would benefit from measuring CoQ, and that they would be surprised if they knew their real quality costs. These companies should select an appropriate CoQ model that suits the company’s situation and implement the quality costing methodology in order to improve the efficiency of their quality initiatives. Monitoring quality costs would allow them to better identify target areas for cost reduction and quality improvement. Moreover, sufficient savings should occur to justify CoQ measurement expenses. Company D has a continuous improvement program that brings it moderate results and is already looking to improve it by implementing a CoQ strategy. As mentioned above, the implementation of a suitable CoQ method would secure reduced costs and improved quality benefits for Company D. Summary Even though quality is nowadays considered to be a critical success factor for achieving competitiveness, the CoQ approach is not fully appreciated by organizations, and only a minority of them use formal quality costing methods. The four companies that participated in the benchmarking session with McGill University on cost of quality have systematic quality initiatives, and have been successful in improving quality and reducing the cost of nonconformance. However, the only company that measures cost of quality and uses a formalized CoQ model is Company A. Company D is at the point of starting to use this quality measur ement tool as well; however, it is at the beginning of this path. On the other hand, Company B and Company C focus their quality efforts solely on continuous quality improvement. They measure, monitor and work mostly with the cost of non-conformance, and do not formally include cost of conformance in their analysis. It was recommended that companies B, C and D set up a suitable formal quality costing system compatible with the needs and the situation of each company. For companies B and C this program will mainly facilitate identification of the target areas for quality improvement and cost reduction in quality effort. For Company D it would also help balance its quality costs and establish an optimal level of effort towards achieving quality. CoQ programs should be part of any quality management program. The methodology is not complex and is well documented. CoQ programs provide a good method for identification and measurement of quality costs, and thus allow targeted action for reducing CoQ. Further education on the practical level is needed for managers to understand better the CoQ concept in order to appreciate fully the benefits of the approach, to increase their ability to implement a CoQ measurement system and to save money. References Crosby, P.B. (1979), Quality is Free, New York: McGraw-Hill Dale, B.G. and Plunkett, J.J. (1995), Quality Costing, 2nd edition, Chapman and Hall, London Dale, B.G. and Plunkett, J.J. (1999), Quality Costing,3rd edition, Gower Press, Aldershot Feigenbaum, A.V. (1956), â€Å"Total quality control†, Harvard Business Review, Vol.34, Hesford, M.G. and Dale, B.G. (1991), â€Å"Quality costing at British Aerospace Dynamics†, Proceedings of the Institution of Mechanical Engineers, Vol.205 (G5), p.53 Juran, J.M. (1951), Quality Control Handbook, 1st edition, McGraw-Hill, New York Marsh, J. (1989), â€Å"Process modeling for quality improvement†, Proceedings of the Second International Conference on Total Quality Management, p.111 Plunkett, J.J. and Dale, B.G. (1987), â€Å"A review of the literature on quality-related costs†, International Journal of Quality and Reliability Management, Vol.4, No.1, p.40 Porter, L.J. and Rayner, P. (1992), â€Å"Quality costing for total quality management†, International Journal of Production Economics, Vol. 27, p.69 Purgslove, A.B. and Dale, B.G. (1996), â€Å"The influence of management information and quality management systems on the development of quality costing†, Total Quality Management, Vol.7, No.4, p.421 Robison, J. (1997), â€Å"Integrate quality cost concepts into team problem-solving efforts†, Quality Progress, March, p. 25 Ross, D.T. (1977), â€Å"Structured analysis (SA): A language for communicating ideas†, IEEE Transactions on Software Engineering, Vol.SE-3, No.1, p.16 Schiffauerova, A. and Thomson, V. (2006), â€Å"A review of research on cost of quality models and best practices†, International Journal of Quality and Reliability Management, Vol.23, No.4 Tsai, W.H. (1998), â€Å"Quality cost measurement under activity-based costing†, International Journal of Quality and Reliability Management, Vol.15, No.6, p.719 Whitehall, F.B. (1986), â€Å"Review of problems with a quality cost system†, International Journal of Quality and Reliability Management, Vol.3, No.3, p.43 Williams, A.R.T., van der Wiele, A. and Dale, B.G. (1999), â€Å"Quality costing: a management review†, International Journal of Management Reviews, Vol.1, No.4, p.441

Thursday, November 14, 2019

The Estate Tax Essay -- Argumentative Persuasive Papers Politics

The Estate Tax Have you heard the phrase "No taxation without representation"? It was the common cry of the colonists before the revolutionary war. The colonists did not want to be taxed by England if they were not allowed to vote in the English elections. England’s refusal to allow them to vote was a major reason the colonists decided to create their own government. When this new government was first created it did not tax those people that were not allowed to vote. Then things changed; in 1916 the estate tax was created. (The estate tax is a levy that taxes deceased people’s estates if it is worth more than $675,00.) If one is to remain true to the American ideal of "no taxation without representation," the estate tax should be lifted. Dead people are not allowed to vote and, therefore, should not be taxed. Sadly many people no longer care what principles America was founded on. So I shall expound upon other reasons to repeal the "death" tax. The reasons being: it makes it difficult to pass on family farms, it taxes the dead, it has outlived its original purpose and it creates an obstacle for small businesses. It is true that tax exemption is allowed for the first $675,000 that is left by the deceased. Therefore, a repeal of the estate tax would be a tax break for those who many consider rich. It is also true that some money escapes taxation due to loopholes in the tax code. Thus making the estate tax a way to make sure that all the wealth involved in the estate is taxed at least once. It is also true that the estate tax brings in revenue for the Federal government. However, those who say that the repeal of the estate tax is a tax cut for the rich may not have considered that family farmers are considered rich as far ... ...al of the estate tax would be made up in other taxes. So what is being done about the oppressiveness of the estate tax and the projected benefits of its repeal? Well just this last session a repeal of the estate tax passed both the house and the senate and was subsequently vetoed by President Clinton. (Thomas) The bill then went back to the house for a vote to overrule President Clinton’s veto. The vote to overrule the veto lost by 13 votes. (Tax Bites) This proves that many of your congressmen and women are pulling for you. This also proves that some are not. Victory for family farms small business owners, and philanthropists is close at hand, but it can only happen if you write your congressman urging him to support legislation that will repeal the estate tax, and by making your voice heard by voting for people who already support the repeal of the estate tax.

Tuesday, November 12, 2019

Why am i here

I am a 32 year old person passionate about food and aspiring to hone my cooking skills to become a professional chef. I have always loved cooking even as a child. When I was a child and barely able to see the eyes on a stove, I was given a stool by my grandmother and allowed to cook with her. I have had several influences such as my grandmother who was an excellent home cook, one uncle who was a chef, and another uncle who was a cook in the Navy. Though I don't come from a large family, cooking was something that we always did together.It was fascinating seeing their different styles of cooking. My grandmother had a more traditional southern comfort style of cooking such as preparing homemade souses and head cheese. My uncle, the chef, had a classical Italian approach to food as in preparing dishes such as spinach and sausage stuffed mastication with marinara sauce. My uncle, who cooked in the Navy, is excellent at grilling and barbecuing. With those three influences, I couldn't help to develop a love for cooking. From the young age of 12, I was preparing full meals for my family and continue to do so today.I also enjoy the creative side of cooking how a one can take a blend of Ingredients ND combine them to make many different dishes exhibiting different flavors. I almost feel like a scientist sometimes in the kitchen creating meals for my family and friends. Most times the outcomes are good but I have had mishaps but that's a part of the learning curve of cooking. When I am cooking, It's a peaceful place for me. I feel a connection to the food I am preparing and I always like to hear feedback on the food I have prepared. This causes me to change or modify each dish to expand my knowledge and understanding of food.Food allows me to express myself and acts as creative outlet for my time and energy. It Is also a good medium to bring people together because all people regardless of race or creed enjoy good food which varies from culture to culture. It Is also Int eresting seeing different people's Interpretations of the same dishes, for Instance dressing or stuffing and all Its variances. Dressings are Like snowflakes with no two recipes being the same. As far as myself, If I had to categorize my style of cooking It would be comfort foods but I am always open to learning and perfecting other methods and dullness's of cooking.I find that a lot of the dishes I prepare come from dishes I grew up eating and have made changes to making them my own recipes such as baking some dishes that were fried for me as a child. Food draws on memories and experiences of different people. It also can alter moods depending on those experiences such as apple pile reminding an Individual of being home with family sitting at Sunday dinner after church. When homemade biscuits are being made, It reminds me of good days with my great grandmother. We would make them every morning together when I was a child and Its one of the first hinges I was taught to cook by her.S he also Introduced me to preparations of eggs and breakfast foods. Those were some of my fondest memories with her. We cooked together for years until she passed away. She Inspired greatly my love of preparing food. I have always received high praises for food I have prepared for friends and family. I worked for years as a machine operator In a steel mill and never thought about a career In culinary art until my Job played out and I was faced with a decision possibilities cooking school was one of our topics. I always felt that cooking is omitting that I really enjoyed doing and doing by profession felt like a viable option.He was scheduled for a tour and invited to go along with. I toured the facility of Locale and was impressed and intrigued by what the program offered. I made the decision to enroll. While attending Locale, I intend to fully take advantage of the knowledge and experiences made available by instructors and fellow classmates. I have already learned a lot of things d uring the first phase such as basic knife skills and learning how to identify and make the five mother sauces and I look to learning even more skills necessary to become a successful chef.I have also learned to do away with a lot of bad practices when preparing food through the Serve Safe certification curriculum. I learned about things such as cross contamination and how to identify and properly handle TTS foods. My awareness of properly handling food in my home was raised during my education on the importance of food handling and preparation. I have also been exposed to different foods and ingredients that I have never used before and I have enjoyed experiencing them all some I like more than there.I am also learning to work closely with people because for years in the production industry, I worked alone with a machine and it's a very different experience working alongside people bringing ideas together to create one dish. Though I have learned a lot, I know I have much more to le arn and look forward to doing so. I believe that Locale is the place that will elevate my culinary knowledge that will ultimately lead me to the accomplishment of a career I can be proud of. While in school, I plan to perfect my knife skills, learn to fabricate meat, work on alluding flavors, and creating complete composed dishes.I also plan to learn to cook cuisine outside of my comfort zone and so am really looking forward to the international cuisine phase and every class leading to that. I plan on focusing on each skill being taught as they all build upon each other to make a well rounded chef. I also appreciate the business side of culinary arts encompassing the financial and management aspects of running a kitchen and restaurant that I expect to learn. I am excited about the possibilities that this educational opportunity is promising to bring.Upon receiving my degree from Locale, my immediate goal is to find a Job at a restaurant under an established chef to gain professional cooking experience learning to hone and perfect signature dishes of my own that will appear on a menu. I am willing to start at the entry level and with hard work and commitment learn all that I can to advance my skill set to transition to the next level. I expect that there will be some difficulty but I anticipate overcoming them for the satisfaction of my intended goals. I also plan to travel and taste food from different areas to educate my allot and to try different kinds of foods from different areas.Once I have obtained professional cooking experience and have traveled experiencing different foods I am going to start a food truck. I have several ideas now about menu items but they are subject to change upon me growing as a culinary. I find food trucks fascinating because they have low overhead and require a few menu items but most executed extremely well. I also like the option of change of location related to perspective patrons. Along with that, I want to do some catering s uch as parties, weddings, arthritis, and other events.I would like to ultimately be the owner of my own diner matter where a patron is from he or she may be able to choose a dish that is reminiscent of home. I want to allow people to know me and about me through my food. I want my food to showcase my abilities and education which a point of pride for me. I never plan to stop learning about food and its possibilities. I even plan to learn how to use molecular gastronomy when preparing foods. I want to build a name and reputation as a great and respected chef and possibly teach after years of radar work and experiences.My commitment to professionalism and willingness to learn is the key in realizing my goals and aspirations in culinary art. I would love to even develop a line of products such as spice rubs and sauces that would be distributed by grocers to the average consumer. I think along with personal goals it's important to have financial stability and longevity when choosing a c areer path and I believe cooking is that choice for me that will allow me to have that very thing. These are my goals at present and are a guideline that I have set for myself concerning my future.